Four Reasons Why I Cancelled My Angie’s List Subscription

I just cancelled my Angie’s List subscription.  Here’s why.

1. The navigation structure makes Facebook’s navigation seem crisp and intuitive.  I was going to do a screen shot, but then, um, I just carried on living my life.  It’s just too hard to find what you’re looking for.  I could probably live with that, but there are 3 more reasons.

2. They auto-renewed my subscription.  Sure, I probably agreed to that when I signed up a little more than a year ago in an unsuccessful attempt to find a home theater guy.  But it pisses me off when sites do that without sending me an email in advance.  It makes me think they don’t really believe I would knowingly choose to re-up.

3. Worse than the unannounced auto-renew, I just went to cancel my account, and there’s no easy way to do it.  It reminds me of my Rhapsody nightmare.

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Notice that there isn’t even an email address listed.  You have to go find it.

So you’ll auto-renew me as a convenience, but I have to call, email or fax (fax?  seriously!?) to cancel.  Hmmm.  Angie’s List should take a page from Hulu Plus, where it is super-easy to cancel (which I just did because I’m simply not going to watch ads).  Hulu even sends an instant email acknowledging the cancellation.

4. Google.

Adios Angie.  They can’t say we never tried.

6 thoughts on “Four Reasons Why I Cancelled My Angie’s List Subscription

  1. So Hulu plus does have ads? I looked at it then thought. Bet ya’ they still have ads. Morons. Not paying for it if it has ads. If I stream it free, I’ll be glad to watch the ads and I’ll watch more and more often.

  2. Yes, it has ads. I didn’t look into it before I signed up. But as I noted it’s easy to cancel, so no harm no foul. Hopefully, they’ll lose the ads at some point. I think I read that YouTube is going to allow ads to be skipped- maybe that will become the trend.

  3. AMEN! It’s funny, when I couldn’t find anything on their website allowing me to cancel, I finally filled out the Contact Us form and told them I wanted to cancel. Then I got the expected run-around of “Why..?” I told them it’s the auto-renew. I cancel every subscription, whether it’s software, magazines, anything…that auto-renews. If you think you have a great product and that people will want to renew your product, you wouldn’t have to do dirty tricks to keep customers. Finally a few emails later I also got myself canceled. Ahhhh.. 

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