So I wonder what Dan Rather said when he met one?
Category: Tech
SEO = Spam?
Some guy named Stephen Arnold of Arnold Information Technology (that’s a name that covers a lot of territory) apparently stood up at some Search Engine Meeting in Boston and said that search engine optimization is like spam.
Stephen Baker at Blogspotting makes a compelling point about the resulting uproar:
[SEO supporters] think that they’re simply working to give the public a view of their sites, which they naturally believe are relevant and useful. But don’t many spammers make the same claim?
Exactly. They are doing us a favor, and the fact they get paid to do it is just a happy coincidence.
I have stated before my discomfort with SEO. It feels like gaming the system. On the other hand, some people I respect have defended SEO to me in Comments and via email, and many of their arguments are logical.
Having said that, while I do not have a huge problem with SEO rightly applied, I want my search engines to find relevant content based on the relevant content- not based on who is smart enough to SEO their way to the top of the listings. Stated another way, I expect my search engines to ignore a lot of SEO and find me the best data based on some algorithm that levels the playing field.
The person who knows a ton about a topic I am interested in may not know anything about SEO. To the extent that SEO pushes lesser content above better content (and no one can convince me that isn’t at least a by-product of SEO), then I don’t like it.
It’s not nearly as bad as spam.
But it’s a second or third cousin.
Bubble 2.0 Watch: $26M for Jingle
Techcrunch reports that Jingle, which operates Free411, a free 411 service, has raised $26M in new financing from a group of VCs.
The good news is that Free411 only has 1.5% of the 411 market, yet it handles 7 million calls a month.
The bad news, of course, is that like 98.5% of the rest of the new tech-related companies we read about, Free411’s business plan revolves around that old Web 2.0 standby- advertising. Callers are required to listen to a 12 second advertisement during each call.
Those advertisements are supposedly ads for competitors of the place you are calling. You can choose to call the advertiser instead by pressing 1 during the call. If there is no local advertiser for the business you are calling, the business you are calling gets a telemarketing call about signing up as an advertiser. I doubt that will make their day (I am a little dubious of the claimed 13% success rate). Nevertheless, there is something fundamentally clever about this system.
And it’s worth noting, that while this service is based on ad revenue, it is not based on online ad revenue. While there are competitors, such as 411-Metro, the space is less crowded that many others.
But what happens if you call for a residential number? Or for a company with a name that doesn’t indicate what it does? Or a governmental number. Or, or, or….
At the end of the day, I am reasonably impressed by their structure. Not $26M impressed though. I just don’t see the big payoff here. My cell provider doesn’t charge extra for 411 calls and even if the free 411 concept takes off, what prevents the existing telecos from doing the same thing?
Bubble 2.0 Watch: Boom, Boom, Out Go the Lights
Adam Lashinsky has an article in Fortune (and online at CNN) today about the “new Net boom,” and how to invest in it without getting burned (again). If I’d written this article, it would have had a word count of 1: don’t.
The article makes some good points, however, and, thankfully, is more concerned with the Ciscos and the Googles than the Facebooks and the 13,451 or so online calendars.
It begins by correctly pointing out that when Bubble 1.0 burst, the internet kept on being the internet and has become more and more integral to our lives:
You don’t need us to tell you that today the Net is fulfilling many of the visions its wild-eyed prophets were preaching about just a few years ago. All the impossibly cool applications that seemed so elusive in the late 1990s–Internet phone calls, (legal) downloadable music and movies, high-speed web access on cellphones, online bill paying–are a taken-for-granted part of daily life.
Plus, many more people have broadband internet access now, making the pool of application users bigger than before.
It even addresses (kind of) my greater fool/IPOs in the making concern:
We know what you’re thinking right about now: If there’s a boom underway, then the Wall Street crowd must be fixing to sell us something. After all, we’ve been down this path before. But the investing landscape is very different this time.
In sum, the article says that new reporting requirements and the lower price of net stocks will work to prevent a bunch of silly IPOs.
Maybe. But as soon as the greater fools start believing the the lesser fools are nosing around on the net stock aisle, I suspect there will be plenty of products brought to market. They are working on the supply and waiting on the demand.
Before I invest in any meaningful way in any new net companies I need to see a business plan based on selling something other than ads and an exit strategy other than the hope of getting bought.
Too much of the new net world is being built on top of advertising revenue. I’ve said it before and I’ll say it again and again.
Advertising cannot support the weight of all these so called businesses for the medium or long term.
If you don’t agree with this, just wait. And watch.
Digg in a Hole

I have talked about Digg before, and I am very impressed with the technology behind the site. I’ve also said before that I don’t use Digg very much because I don’t like the “news by contest” format. In other words, I don’t really want the content presented to me to be based on votes received by a bunch of people whose interests may or may not be compatible with mine.
Part of the problem is the potential for people to vote stories to the top of the list based on factors other than merit. I have no reason to believe that ballot stuffing is a problem at Digg. But logic and human nature has always told me that it could be.
Today brings a post at Forever Geek that may have uncovered some irregularities in the voting process. The story was fairly even-handed and while I don’t reach any firm conclusions from the data presented, I do find it troubling that Forever Geek was apparently banned from Digg as a result of the post.
I missed it at the time, but David Johnston at Real Tech News posted about a similar issue back in December.
I don’t know if people are monkeying around with the Digg process or not, but banning someone for posting objective data and raising the question is not good PR.
It’s bad PR and it makes you look guilty, whether you are or not.
All Aboard the Bubble Train
With every new funding of the latest high school science project turned business, more and more people start talking about Bubble 2.0.
I have been talking about it for a while, as have Steve Rubel and others.
Today, Mark Evans jumps onboard the bubble train:
The signs of doom are increasingly evident – VCs are scrambling to get a stake in start-ups with limited track records; valuations in the M&A market are climbing, and 20-something entrepreneurs are being seen as cool and credible again.
As I have said so many times before, these folks aren’t doing the start-up thing as a hobby any more once serious money gets involved. No, they are trying to make a lot of money.
Money that is sitting in our pocketbooks, mutual funds and brokerage accounts.
Mark cites a San Francisco Chronicle story as a sign that it’s time to head for the hills. More and more use of the term IPO means it’s time to take our money with us.
Web 2.0 Wars: Quarter-Finals Round Two
The Web 2.0 Wars season has come to an end. The list of winners and playoff brackets were posted the other day.
Here’s how the playoffs will work. After taking a look at my prior commentary about each application, I’ll revisit each application and see what, if anything, is new. I’ll add an update for each contestant and pick the winner.
We are now in the quarter-finals and have already had Round 1. It’s time for the second round in the quarter-finals.
Here are the contestants for the second quarter-final round:
Last.fm
iKarma
Memeorandum
AllPeers
Riya
Last.fm is a very impressive social network focused on music. It has streaming music based on what you like and what those who like what you like like. I have used it extensively and, along with Pandora and Vault Radio, it forms the basis of my internet music listening experience.
iKarma is a feedback and self described reputation and feedback system. Think of it as eBay feedback for the whole internet. There still isn’t much feedback content. Neat idea, but it needs more people to input more feedback and I’m just not sure that’s going to happen.
Memeorandum is the king of the memetrackers. I’ve talked about it a ton, and it is one of the first sites I read every day. It is probably the most useful web site on the internet when it comes to finding tech-related news.
AllPeers is is a Firefox extension based on a bittorent application that allows groups of buddies to share files.
Riya is a photo sharing service with a twist. It has face and text recognition capability that help you identify and name your photos. Though I am not as blown away as others by the face recognition features, it is a well designed photo sharing service in its own right.
And the Winner of the second quarter-final round is:
In a battle between Last.fm and Memeorandum, I have to give the edge to Memeorandum based on how often I use it. Unlike last round, when YouTube edged out TailRank due to its penetration into the non-tech population, none of this week’s contestants have that kind of penetration.
Memeorandum moves to the Final Four.
Dave Wallace on Tablet PC's
Dave Wallace (Dave the Lifekludger) takes a detailed look at a Sahara Tablet PC and details how it can be configured for use by people with disabilities. Dave is an IT Coordinator, podcaster and blogger, who happens to be a C4 quadriplegic.
Dave was able to configure his tablet to put a lot of computing power in a small space, as the photos comparing his regular computer and his Tablet PC will attest.
The handwriting (Dave uses a mouthstick) recognition application seems to work well for Dave. Actually, it works better for him that it does for me. He had less success with the voice recognition application- I’ve never had any success with voice recognition software and gave up trying a year or so ago. Voice recognition sounds great in theory. But I’ve never been able to make it work reliably.
All in all, the Tablet PC worked pretty well for Dave. As with anything, there are compromises to make (size vs screen space, etc.), but the Tablet PC was much more configurable disability-wise than I would have predicted.
In a Comment to Dave’s post, mobile guru James Kendrick mentions that there is a Sahara Tablet with a touch screen. That might be an even better solution.
Dwight's Favorite Tech Blogs
Dwight Silverman of the Houston Chronicle is doing a series on his favorite web sites. He calls it his Fave6, and lists his six favorite web sites in various categories.
This weekend he did tech blogs, and I am honored to be one of the six along with Ed Bott, Steve Rubel, the Sunbelt Blog, Om Malik and Guy Kawasaki.
Obviously, Dwight can’t pick his own blog, but his TechBlog would certainly be on anyone else’s list of favorite tech blogs, including mine.
Thanks for including me Dwight. I really appreciate it.
Scoble’s New Plan
Robert Scoble has a post today that covers so much interesting stuff, I’m not sure where to start.
First and most importantly, he has made some decisions designed to increase his personal happiness and his blogging experience.
He says:
Some things I’ve changed? 1) No more coffee. 2) No more soda. 3) Xercising. 4) No more unhappy people in my life. 5) Get balance back in my own life.
He also decided to start moderating the Comments on his blog:
This is a huge change for me. I wanted a free speech area, but after having a week off I realize that I need to make a change. That, I’m sure, will lead to attacks of “censorship” and all that hooey. Too bad. I’m instituting a “family room” rule here. If I don’t like it, it gets deleted and deleted without warning  just the same as if you said something abusive in my family room I’d kick you out of my house. If you don’t like that new rule, there are plenty of other places on the Internet to write your thoughts. Start a blog and link here. Etc. Etc.
I am totally down with that. Robert is in a bit of a unique situation since he blogs at least somewhat on behalf of his employer, Microsoft. But blogs absolutely should reflect the “family room” values of their owners. I booted Tagworld out of my Web 2.0 Wars for offending my values, and I encourage and applaud Robert for taking a similar approach to his Comments, which often end up either in an anonymous bash-fest or a conga line of mundane comments made in the name of a link.
Whoever decided that squelching static is somehow inconsistent with free speech got it backwards. Too many idiots hijacking a discussion thread will harm free speech a lot faster than moderated comments will.
Another interesting thing I found in Robert’s post is his reference to Don Miguel Ruiz’s Four Agreements. I have never heard of them before, but they are both logical and compelling.
Finally, in his now moderated Comments is a good discussion about the sin-tricity of Second Life, which I talked about the other day. In a Comment to my post, Pathfinder Linden, Second Life’s internet ambassador, addressed the issue as follows:
One thing about Second Life is that it is strictly for adults (18+). However, we have a separate “grid” called “Teen Second Life” (http://teen.secondlife.com/) that is exclusively for 13-17 yr olds. All content on the Teen Grid is PG, there is no gambling or casinos, and it is carefully monitored to keep it as teen-safe as possible.
While I wish there were more non-sex, non-gambling activities in Second Life, I generally buy that explanation.
If we wanted to really do something smart, the Memeorandum/tech blog crowd would find some place in Second Life and build our own little community. If anyone wants to kick start something like that, I’m game.