Bug or Feature: Microsoft Spyware Disables NAV

It seems that Microsoft’s AntiSpyware program is identifying Norton Antivirus as spyware and disabling it. Everybody is all up in arms saying that this is a terrible bug that must be immediately fixed.

Are we certain it’s not a feature? For all the reasons I mentioned the other day, Norton Antivirus has crossed the line from important safeguard to some combination of bloatware and adware. Much of my hatorade for Norton Antivirus is a result of the inclusion of the Norton Protection Center in the new version, but Norton Antivirus has long been known for creating conflicts with other programs and causing shutdown problems in Windows.

Plus, a lot of the current Norton stuff seems more interested in selling you new products than protecting you from harm.

Obviously, I am (mostly) kidding when I describe this as a feature. But of all the programs on all the computers in all the world, none has less standing to complain about conflicts caused by another program than Norton Antivirus.

Norton Antivirus complaining of a conflict creating program? As my daughters would say “I know you are, but what am I?”

3Bubbles: Your Backstage Pass to the Rock Stars

Mike Arrington previews 3Bubbles, an Ajax based application that will let bloggers add chatrooms to each of their posts.

While I’m impressed with the technology, I tend to agree with Kai Turner, who had this to say in a comment:

I wonder how many sites (aside from your top 100 blogs) can sustain a chatroom for a single post, let alone an entire site?

The answer is exactly none of them. In fact, other than Mike’s site and maybe Boing Boing, I’m not sure how many of the top 100 blogs could sustain one. I can tell you from experience with ACCBoards.Com and other very popular sites I have developed that it takes a boatload of traffic to sustain a chat room. More than a truckload. And all that traffic has to arrive at roughly the same time.

Kai correctly points out that to have traction in a chat room you have to schedule chats. And there are other services that do that now. Why do we need a chat room for every post (sing that to the tune of a Beach Boys song).

The other problem with a chat room for every post (again, sing it like a Beach Boy) is that it will almost certainly reduce the number of comments and other forms of interaction at the blog. Plus, unless there’s some sort of logging feature, chat content isn’t archived the way comments are. And even if it is the noise to content ratio in a chat room is about the same as my links to Mike are to Mike’s link to me (much of the former; little of the latter).

Mike mentions in a responsive comment that it would be cool to have him and some of the developers hang out backstage in a chat room after a big TechCrunch review and answer questions from the unwashed masses. Actually, I agree that it would be nice to have a chat like that, but unless we’re going to hang out by the backstage door those chats would need to be scheduled. Plus some smart company will have to invent cyber-autographs we can get once we get inside.

Again, I think this is neat technology. But sometimes people confuse a blue ribbon science project with a business. And like all the stuff I ranted about the other day, the cash in this deal is based largely on advertising.

Blue ribbon, yes. Business, no.

About SEO

I don’t know much about Search Engine Optimization (SEO), other than what I read at Wikipedia. But I was thinking about it some earlier today when visiting Ziggs in connection with my current Web 2.0 Wars series (I have written through Round 9, but only published through Round 4).

seoevilMostly I know that I get spam pretty regularly from companies who tell me that for money they can move my page to the top of the search engine rankings. I always wonder for what keyword(s)? Could I pay some money and be the top site for break dancing? What about mockingbirds, or maybe break dancing mockingbirds? If so, should I or is using SEO sort of like those jackasses who go to the front of the line at lane merges- an unfair shortcut that clogs progess for the rest of us?

Honestly, I don’t know. Maybe someone can educate me on this. Without thinking much about it, I have generally felt that it was an unfair shortcut, but maybe I’m missing the boat on this. I have also felt that SEO may be yet another situation where the prospect of a dollar gets in the way of fairness and good sense.

Anyway, a while ago, I came across this post from Matt Cutts, who seems to be someone of importance at Google. It’s hard to tell since his blog has nothing even remotely resembling an “About” link. But I digress. Matt is confirming that Google has put some outfit called Traffic Power in the penalty box by removing it and certain domains promoted by it from Google’s index. Matt says some of its SEO techniques violated Google’s guidelines.

Again, I know virtually nothing about this entire business, but it seems to me that there is great potential for abuse when it comes to selling higher search engine rankings. It also seems to me that if the goal is to be at the top of the search engine rankings, you’re approaching the issue backwards. It should be important that the search engines find the most relevant information, not the other way around.

I can understand how improved design, css and meta descriptions could result in a better search engine ranking, but isn’t that really about web design as opposed to the “better credit in 30 days” vibe that I get when I read about SEO?

Someone please explain to me what legitimate SEO is and why it’s not an unfair shortcut.

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Web 2.0 Wars: Round 4

It’s time for Round 4 in Newsome.Org’s Web 2.0 Wars. The contestants and rules are here.

This is the final heat of the first Round. The playoffs will be next.

Other Rounds:
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20

Here are the contestants for Round 4:

Zazzle
Tailrank
TagWorld
Nuvvo
Dogear
Yakalike
Grouper
Oddpost
Qoop

Zazzle lets you create and purchase customized products such as t-shirts, posters and stamps and then sell them to others. Neat idea, but please build an FAQ and put it where I can find it.

Tailrank is a meme tracker. I talked about it here and called it “part of the Big Three princes in Memeorandum’s kingdom, along with Megite and Chuquet.” Kevin Burton, the founder, told me that before too long, I’d be writing a post called “Reviewing the Tailrank chasers,” and he may be right. I like the site, and the screen grabs of the blogs on the list is a cool touch. I need to see a little more Newsome.Org up there, though.smallicon-793225

Tagworld is a blogging, bookmarking, photo sharing, Web 2.0 rich social networking site, similar to MySpace, with a nice music angle.

Nuvvo is an online teaching platform for teachers. As an adjunct professor, I can appreciate anything that makes course planning easier. Nuvvo collects an 8% commission on the fees paid by students to take the course. I saw a course called “Hypnotic Mindcontrol Workshop.” Maybe I’ll take it so I can hypnotize Scoble and make him turn his blog into a Newsome.Org fansite.

Dogear is a bookmarking service. There is no information whatsoever on the main page, so that’s about all I can say about it other than it has a cool name.

Yakalike is a Firefox extension that lets you chat with other users visiting the same site you’re visiting. It adds a little chat box at the bottom of the browser window where all the Yakalike users reading the page at the same time can chat. That way you can chat with Om and Mike while you’re reading Newsome.Org.

Grouper is a video hosting, sharing and search site, similar to YouTube. It’s free but the FAQ says an upgraded, premium version may be offered at some point. Nicely designed site. The BrokeBack to the Future video (very, very funny and clever) was on the front page when I visited.

Oddpost is a web based email application which is owned by Yahoo. I suspect much of the Oddpost technology is evident in the beta version of Yahoo Mail which I talked about here.

Qoop is a site that I used to make wonderful and affordable photo books for Raina for Christmas, via Flickr. I have also ordered posters from Qoop. Great products all. Qoop also has partnerships with other companies, such as Buzznet.

Before Today I’d Heard of:

4 out of 9

And the Winner of Round 4 is:

This was the toughest field yet. I use Tailrank several times a day and I love Qoop. But once again, I have to go with one I likely won’t use- Tagworld. I’m too old to be into social networking of the online variety, but I think Tagworld has serious potential to win the social networking, music storage, hip site to call home race.

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Turns Out I Did Have Something to Add

Dave Winer posted some thoughts about the gatekeeper thing. Primarily that those of us talking about it are whiners. As I said the other day, this is why I read Dave’s blog- he isn’t afraid to challenge people about their conclusions.

So now that I’m allowed to be heard (or read) at Dave’s blog, I decided to take up the debate.

I won’t post my entire comment, you can read it at Dave’s blog. But the gist of it is:

1) While I recognize and even said in my posts that my gatekeeper discussion might be viewed as whining, I don’t have much of a reason to whine at this point, since I get meme tracked and linked to fairly regularly. My point is merely to promote inclusion for everyone based on merit and not affinity or greed.

2) Blogging done primarily as a way to make money perverts the pure conversational purpose that I and others believe (or at least wish) blogs should serve by injecting an element of competition. Whining, maybe. Accurate, absolutely. See JKOnTheRun’s post today about blog networks changing links.

3) The formal or informal establishment of a blogging elite (be I a part of said elite or not) creates a de facto gatekeeper between the content providers and the content readers that is not unlike the old media system where the media companies control who sees and hears what. Inevitable, perhaps. Inconsistent with the move to the edge engendered by citizen media movement, I think so.

I don’t know if we’ll change each others’ minds, but at least there’s now a platform to talk about it.

Jeeves Gets the Ax

jeevesI read an article this morning that Jeeves, the valet that has been the logo for Ask Jeeves since it was founded in 1996, is getting the ax. I remember the brouhaha when Ask Jeeves debuted. The hook was that you could ask a question in plain English. I tried it once and I don’t believe I’ve ever been back.

So I thought I’d go and Ask Jeeves a couple of final questions:

1) Does anybody actually use Ask Jeeves to search the internet?

He responded with three adds at the top of the list for videoprofessor (must be a poker buddy) and two people finder sites (maybe so I can catch up with him at his next gig), and a bunch of stories about his sacking.

So I thought I’d try again.

2) Why would anyone with two brain cells to dangle buy Ask Jeeves in March 2005 for $1.85B?

He responded with three more adds at the top of the list for a market research site, eBay (perhaps that’s where the sale occurred) and some psychology site, and nothing else. Sounds like Jeeves doesn’t want to talk about it.

So Jeeves is toast. The only real question is does anybody care?

Dave Winer Rethinks Commenting

Sort of. Dave has added comment functionality at Scripting.Com.

He provides one centralized comment post for every day. He says it’s an experiment and it sounds like the longevity of comments at Scripting.Com will depend on how effectively WordPress’s comment moderation tools work.

I’m glad Dave is giving this a try, for all the reasons I have talked about the last few days.

Now I’m going to go read his posts. Maybe I’ll have something to add and maybe not. But comments are sort of like your car. It’s nice to know they are available even if you don’t need them at the moment.

Doc Searls on The Sourceocracy

Doc Searls has an interesting post today about The Sourceocracy– the new breed of “gatekeepers” represented by the A-List Bloggers. His post was inspired by Tristan Lewis’s The New Gatekeepers post.

These posts touch on some topics I’ve been thinking and writing about a lot lately, beginning with my first post on the closed blogosphere on January 1 of this year, through last month’s Meet the New Gatekeepers post. I suspect the deafening silence in response to this post will help prove not only those points but also my point earlier today about cross-blog conversations being a poor substitute for comments. In other words, what you’re reading here is probably the sound of one hand clapping.

Anyway, one of the points of Doc’s post is that it’s more about good writing than the name of the writer. And I think to an extent that’s true. I also think that if you write hard and long and (perhaps) good enough, you can at least get onto the grounds of the Big Bloggers Club, if perhaps not in the door. Mathew Ingram is one example of a future A-Lister I didn’t know three months ago, but read every day now.

But while Doc is probably one of the best at my Rule Number 4 (equal opportunity linking), I still see examples every day of A-Listers and near A-Listers passing right over better content from lesser knowns to link to a one-off comment by another A-Lister. It is not a universal problem, but it happens. Every day.

That’s not a crime. People can link to whoever they want to. Or not. But it does create somewhat of a closed system guarded by a new breed of gatekeeper.

Doc mentions in his post that the best way to get links from him is to send him an email or write about him in a post. I agree with that, to an extent. I too monitor links and mentions and, as I noted earlier today, try to respond in kind. But I feel uncomfortable writing someone and asking, even indirectly, for a link. To my knowledge, I’ve never written anyone to ask for a link, even though I desperately crave them. I wrote Jason Calcanis once to ask for his thoughts on something, but he ignored me, which was about what I expected.

I’d rather just try to write good stuff and wait for people to notice. It’s a harder path for sure. My thought (or at least my hope) is that if I take that route I’ll be able to stay longer once I get there.

As a brief aside, I have no problem at all when people email me a link to a post they think I would be interested in. It helps me find new people to read and, if I have anything to add, I’ll often make a comment or a linked response. So please don’t take any of this as a reason not to email me. I welcome emails.

The other problem, and one that I think is even more of a hindrance to inclusiveness, is that too many bloggers are so busy tossing up posts that they don’t even read what others are saying on the topic. If everyone is talking as fast as they can, no one is listening. We talk with posts, but we listen with links. This problem is by no means limited to A-Listers and near A-Listers. But like any room, people just keep talking louder and louder in a futile effort to be heard.

I think Doc is correct that the blogosphere is a wide open space. It’s just that most of us want to live in a little community as opposed to all by ourselves out here on the prairie. The A-Listers sometimes act like the passing wagon train. You can admire the way they move across the landscape, but if someone they don’t recognize comes over the hill, they circle the wagons.

Tristan makes some good points about the evolution of the new gatekeeper. I particularly agree with this:

Membership on [the blogging A-List] is limited and many have said that the way to disprove the power of the A-list is by showing that new members have appeared on it: what few are willing to admit is that the new members are really only allowed as one of these groups if they are vetted by enough existing members. This creates a self-fulfilling cycle where members of the small club of “blogs that matter” get to shape the agenda.

I have changed my thinking a little since my first post on the topic. You can get a place at the table if you work hard enough. But the fact that a few people slip in doesn’t mean there’s not a barrier to entry. There is a gate and people are keeping it. Perhaps not intentionally, but the effect is substantially the same.

And while I agree much of what Tristan says, I can’t help but notice that he linked to no other blogs, A-List or otherwise, in his post. Again, there’s nothing wrong with that, but for some reason I find it interesting.

There’s no easy fix for these problems. The best we can do is try to be inclusive and reward others who are inclusive with our eyeballs, our links and our appreciation.

And write hard. Every day.

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More on Comment Spam

Scoble has a post today on comment spam. He concludes that maybe Russ Beattie did the smart thing by turning off comments.

Here’s why I think Scoble is missing the boat on this one.

First, because comments and the interactivity they create are critical for the conversations that blogs are supposed to engender. Otherwise, you’re talking at someone not too them. It’s that simple. No detailed analysis needed.

A blog without some on-site interaction is the functional equivalent of a neighborhood newspaper. It’s solely about reading what the blogger thinks as opposed to discussing the topic. Candidly, I think it’s arrogant to say I’ll tell you what I think, but I don’t care what you think.

Yes, you can have cross-blog conversations in theory, but that just makes it a panel discussion. The people who don’t get linked back to can’t participate. And there are a million reasons why someone might not include another blogger in a cross-blog conversation: you don’t see the post, you get distracted on something else until the topic is stale, you only want to link to other rock stars, etc.

Not to mention all the people who don’t have blogs, who are the people we are supposed to be writing for to begin with.

One of my informal blogging policies is that if someone engages me in a cross-blog conversation, I try to always link back. I do this for two reasons: one, it promotes cross-blog discussion, which I really enjoy; and two, now that Newsome.Org actually gets some traffic, I want to be inclusive. But almost every day I notice a link to something I said earlier that I missed when the topic was fresh. So cross-blog conversations are great, but they are not a substitute for comments. Trying to substitute cross-blog conversation for comments is merely an opportunity for further exclusion, whether intentional or not.

The comment spam problem is legitimate, but let’s don’t get carried away and make the blogosphere less inclusive any more than we’ve stopped using email because we get spam in our inbox.

After all, isn’t stopping almost all comment spam merely a matter of adding a captcha and/or approving comments before they are posted? I do neither at this point (I don’t yet get enough comment spam to make it necessary), but it seems to me that adding those protections is a far better approach than throwing the baby out with the bathwater.

I want the blogosphere to be more conversational and more inclusive. Getting rid of comments would have the opposite effect.

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HBO Joins the Conga Line of Stupid Moves

First Google and Yahoo decide to start throwing their money away- Google to Dell and Yahoo to searchers. Now HBO aims a gun straight at its foot by trying to get the right to prohibit people from recording its shows on TIVOs or VCRs. Next they’ll say it’s illegal to remember the last episode of Deadwood without paying them extra.

How stupid and consumer unfriendly is this? Let me count the ways.

If people can’t record HBO shows, they just won’t watch them. The days of planning your schedule around a TV show are over. If people can’t time-shift HBO shows via recording them, they’ll just record content from other providers. And this business of paying HBO again for on demand watching? That is the most greedy, consumer unfriendly idea I have ever heard. No one is going to pay again for content they’ve already paid for. Eric Bangeman nails the true goal when he says “[T]his not about stamping out piracy. Sure, it will cut down on piracy- at least the casual file-trading that goes on. But at its heart, its about finding new ways to monetize the content. And by “monetize the content,” I mean “charge you multiple times for the same thing.”

Once again someone is trying to get deeper into our pockets by making us pay over and over for the same thing. The record label cartel has been trying to do this for a long time via DRM and suing dead grannies. Now HBO wants to get in on the action. Not to stop piracy, they know they can do that. But to get more of our money. In a way, they are asking us to subsidize piracy.

All that’s going to happen if this somehow gets approved is that HBO will have to decide to do the right thing and let people record shows they’ve paid for or do the wrong thing and go ahead and blow off its foot. HBO will be at the crossroads of greed and right- and we simply can’t trust these media companies to make the right turn. That’s why HBO needs to be told no now, before all this imaginary additional profit gets too embedded in its revenue projections.

Punishing the many for the sins of a few in the name of a greater profit is simply not a good or acceptable strategy. The HBOs and the record labels need to get rid of the greedy technophobes who are making these decisions and hire someone who understands that you have to work with, not against, technology and with, not against, your customers

Otherwise, we’ll just find other ways to spend our entertainment dollars. Can you say Netflix?.

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