Here’s the way it goes when Google announces some new feature, like today’s announcement that Gmail users can make phone calls right from Gmail. First, I read a little about it to see if it’s something I’m interested in. Often, it is. I get excited about it, and when I get home, I eagerly sit down at my computer to try it out.
Only to find out that the nifty new feature is not available to Google Apps users. You know, those who use the platform Google wants us to use instead of those expensive Microsoft Office apps. The same apps that Google would like for us to pay for.
The Gmail blog post announcing this new feature has this all-too-familiar nugget:
If you’re using Google Apps for your school or business, then you won’t see it quite yet. We’re working on making this available more broadly – so stay tuned!
I can’t imagine how pissed off I’d be if I was paying for Google Apps. It’s sort of like if Microsoft rolled out feature after feature to its Docs users and promised to get back with paying Microsoft Office customers “soon.” That probably won’t happen.
But it keeps happening with Google Apps. It’s messed up. It’s backwards. And it irks the dickens out of me.