The buttons get all jumbled up and stop responding. It is very, very annoying.
The only solution I could come up with was to reboot, which was very disruptive to whatever task I was working on. The problem was even more irritating because when this happens, the restart button stops responding, and I have to do the control-alt-delete thing just to restart. This mess has been a major drain on my efficiency and I had even begun to consider trashing my computer and starting over- in a desperate attempt to solve this problem.
Weekends in the Houston language translates to “rains all day.” So I decided to use my forced indoor time today to see if I could find a solution to this problem. Of course, I started with the answer machine- Google. After running down a few wrong trails, I came across this inviting Microsoft Knowledge Base page. I first tried the work around:
1. Press CTRL+ALT+DEL.
2. Click Task Manager.
3. Click the Processes tab.
4. Click the explorer.exe process.
5. Click End Process, and then click End process.
6. Click the Applications tab.
7. Click New Task.
8. Type explorer in the Open box, and then click OK.
Lo and behold, that fixed the problem. At least now I wouldn’t have to control-alt-delete and restart every hour or so.
Next I installed the hotfix from that page. It installed. I was hopeful. I rebooted, even though I wasn’t prompted to.
Four hours later, I am still working and my toolbar looks normal. And the buttons work.
I can’t adequately explain how happy I am to (cross my fingers) have this problem solved.
If this post can help one other person solve this problem, it will be worth it.