Don't Google Google Says Google

In what Steve Rubel correctly calls “one of the worst PR moves in history,” Google has apparently sent letters to certain media asking them not to use the word google as a verb.

This is another example of the troublesome crossroads between marketing and intellectual property law. I’m sure these letters are Google’s reaction to the recent inclusion of the word google as a verb in recently released dictionary editions.  It’s all about protecting the trademark.  Whether or not Google cares about the use of google as a verb, if it wants to maintain control of the trademark, someone is advising Google that it needs to write these letters as a token of diligence.

Coca-cola has undoubtedly faced this problem in the past, as to many people coke is a synonym for a carbonated beverage.

From a marketing perspective, however, it’s hard to understand why Google would be anything less than giddy to hear someone say “I googled it on Yahoo and here’s what I found out?”  I expect Yahoo would gladly consent to the substitution of yahoo as the new search verb- but only because yahoo isn’t that verb.  If it were, Yahoo would probably feel compelled to toss out a similar letter in the name of trademark protection.

I don’t know beans about intellectual property law, but speaking here as a layperson, if I were Google I’d try to craft some sort of a public license for the use of google as a verb.  Being the verb for the space you’re in is a mightly powerful thing.

In other words, I’d try very hard to have my cake and eat it too.

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